Exploring Users’ Perceptions on Position, Gaze Direction, and Gender of Virtual Agents in Augmented RealityRodrigo Calvo, Heting Wang, Alexander Barquero, and Jaime Ruiz

Prior research has highlighted users’ preferences for embodiment when interacting with virtual agents in augmented reality headsets. However, open questions remain regarding users’ preferences towards agent placement and gaze direction. In our study, we asked 48 adults to wear the Microsoft HoloLens 2 and find objects in a hidden object game with the help of embodied agents. We examined four distinct agent configurations for both male and female agents: a human-size agent standing beside participants, a human-size agent sitting beside participants, a small desk agent facing the screen, and a small desk agent facing the participant. Overall, participants preferred male over female virtual agents when receiving assistance, and no consistent preference emerged regarding the agents’ position or gaze direction. From our results, we build upon existing guidelines for designing better virtual agents for AR with headsets.